Frequently Asked Questions

Everything you need to know about shopping with Revival Curves — from sizing and shipping to our Revival Thrift Kit and bundle deals. If you can't find your answer here, get in touch and we'll help.

Jump to a section:

Ordering & Payment

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Union Pay, and Afterpay. You can also pay with store credit if you have it in your account.

Can I pay with Afterpay?

Yes — Afterpay is available at checkout. Split your order into 4 fortnightly payments, no interest.

Can I change or cancel my order after placing it?

We pack fast to get your order to you quickly, so changes and cancellations aren't always possible. If you need to update something, email us at hello@revivalcurves.com.au as soon as possible and we'll do our best.

Is this item still available?

If an item is showing on the site as available, it's in stock and ready to ship. We only list items we physically have. Once it's sold, the listing comes down.

Do you offer gift cards?

Yes — Revival Curves gift cards are available in any amount and make a great gift for the thrifter in your life.

Shipping & Delivery

How much does shipping cost?

Flat rate $12 Australia-wide, no matter how many items you buy. Orders over $100 ship free.

How fast will my order arrive?

We dispatch within 1–2 business days and send tracking to your email. Delivery time depends on Australia Post — usually 3–7 business days depending on your location.

Do you ship internationally?

Yes, Contact us at hello@revivalcurves.com.au for a shipping quote before you order.

Can I track my order?

Yes — you'll receive a tracking number by email once your order has been dispatched.

For full shipping details, see our shipping page.

Returns & Refunds

Can I return an item if it doesn't fit?

Yes. We offer 30-day returns on eligible items. You're responsible for return postage. 

How do I start a return?

Log into your account, select the order, and complete the return request. Once approved, post the item to:
Revival Curves Returns
PO Box 95
Beerburrum QLD 4517

How long do refunds take?

We process returns within 5–7 business days of receiving the item.

What can't be returned?

Clearance items (40%+ off) are final sale. Thrift Kits are non-refundable. Items purchased as part of a Build Your Own Bundle (30% off 3+ items) are refundable as store credit only.

Full details on our returns policy.

Revival Thrift Kit

What is the Revival Thrift Kit?

Our circular fashion exchange. Send us your preloved clothing in the provided prepaid satchel, we send you up to a $50 gift voucher to spend at Revival Curves. Learn more here.

How does it work?

Order a Thrift Kit with any Revival Curves purchase. We send you a prepaid satchel. Fill it with clean, tagged, undamaged clothing in sizes 16 and up, post it back within 30 days, and we'll email you a voucher worth up to $50.

What can I send in my Thrift Kit?

Clean, undamaged, sellable women's clothing in sizes 16 and up with brand and size tags attached. We recommend 12–15 pieces to get the full $50 voucher. No underwear or swimwear unless new with tags.

Can I sell my clothes to Revival Curves directly?

We're not currently buying items directly or selling on commission. The Thrift Kit is the way to swap your preloved clothes for a store gift voucher.

How long does it take to process my kit?

Allow up to 14 days from when we receive your kit. Your voucher will be emailed once processed — check your spam folder if it doesn't arrive.

Sizing & Condition

What sizes do you stock?

Women's sizes 12–30+ and men's 3XL–9XL. Our main focus is sizes 18 and up, but we stock everything from a mid-size 12 through to 4XL and above.

How do I know what size to buy?

Every listing includes the brand's sizing label if available. Since brands vary a lot in plus-size, we recommend checking measurements on the listing where available, or comparing the brand to something you already own. Still not sure? Message us — happy to help.

What condition are the clothes in?

Every piece is hand-selected and quality-checked by us before listing. Most items are in excellent preloved condition. Any flaws are always noted and photographed in the listing. If we have missed something please let us know. 

What's your most popular section?

New Arrivals — updated daily. If you want to see the latest before anyone else, sign up to our newsletter and follow us on Instagram.

Store Credit & Discounts

Do you offer a discount for buying multiple items?

Yes — 30% off 3 or more items, automatically applied at checkout. No code needed. Works alongside free shipping on orders over $100.

How do I use my store credit?

Log into your account, add items to your cart, and apply your store credit at checkout. Store credit must be used in full in one transaction. Full details here.

How long is store credit valid for?

3 years, in line with Australian Consumer Law.

Where do I check my store credit balance?

Log into your account and you'll see your balance in your account details.

Still have questions?

Drop us a line at hello@revivalcurves.com.au or head to our contact page. We reply within 24 hours on business days.

Happy thrifting,
Michaela